ATD Greater Boston Presents:

Sustaining Behaviors Through the Science of Habits and Performance Experience Design

with Zac Ryland

March 16, 2022 from 6:30 to 8:00 PM

Virtual event - link in registration email

As learning professionals, we aim to help employees do their best work. But if we’re honest with ourselves, there are many times where there’s a gap between the training we create and the performance of our learners; there’s a gap between knowing and doing. Fortunately, new approaches are evolving in fields we collectively call “performance science,” leading us to design experiences in new ways that we call Performance Experience Design (PXD).

PXD is rooted in our desire to address pain points commonly faced by learning and development professionals. For instance, how many times have you built what, by all measures, should be a great learning experience, only to see no change in behavior? Have you ever assessed and proven short-term knowledge transfer, only to find people falling down the forgetting curve within a few months? Or perhaps you have changed behaviors in your learners, yet watched as they were held back by other barriers you perceived were outside of your control?

PXD helps reframe the way we think about interventions not typically considered within learning and development. For example:

• Redesigning the work context
• Crafting meaningful nudges
• Enhancing goal setting and action planning
• Acknowledging and validating a person’s inner dialogue
• Creating experiences for teams
• Thinking in moments
• And many more…

This session will:

1. Introduce you to the core concepts of PXD
2. Illustrate PXD concepts in a realistic case study
3. Generate ideas for incorporating habits into your own learning designs
4. Provide access to PXD templates and Brainstorming Cards for use after the session

About the Speaker:

Zac Ryland is a Performance Experience Designer at TiER1 Performance who designs learning solutions such as eLearning modules, instructor-led training, and mobile learning. He has a passion for culture, engagement, and growing people. Drawing upon his experience teaching in K-12 classrooms as well as leading and coaching teachers, Zac combines his passion for culture and growing people with data, content, and methodology to produce strong results. Since joining TiER1, Zac has led clients from California to New York City on various initiatives to gamify change, drive engagement, and transform employee learning. He has presented as a facilitator for Macy’s and has built solutions for multiple clients including Delta, Aileron, P&G, Paycor, Vantiv, Lenscrafters, E.W. Scripps, and more.

When Zac isn’t working with clients, you’ll find him taking up a day hike or singing along to every pop song from the 90s.